General Marketing

10 Things Injury Lawyers Should Do During New Client Consultations

Anybody without a lawyer in the family is going to tell you that law school doesn’t prepare you for getting clients. The present public health situation does nothing to increase a private practitioner’s income or referrals either, so lawyers will want to capitalize on any opportunities that they might have to secure new work. If first impressions are as important

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Are Google Local Services Ads for Attorneys “Ethical”?

Google offers attorneys localized advertisements that are intended to connect consumers with lawyers in their specific geographic locations. It’s a pay-per-lead service that is displayed above all other legal advertising. The search engine has been doing this for plumbers, electricians and others in the service industry for a few years now. Only three of such ads are displayed at a

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Ambulance Chasing by Personal Injury Lawyers Alive and Well in 2021

For some personal injury lawyers, a quality practice is all about the quantity of cases coming through their doors as opposed to the quality of those cases. In the mix, there might be some fairly valuable cases, but the objective of such personal injury law firms is to get new clients signed to a retainer agreement and get them out

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How Much is Ranking in Google Organic Worth for Injury Lawyers?

In general, a website which ranks organically on page 1 of Google, combined with good reviews, results in several new leads generating millions of dollars in settlements and revenue every year. From 2000 – 2012 I owned and operated an IT firm. Much like a law firm, nobody really wanted to use us. If you were calling us you either

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How To Share Results of Law Firm Call Recordings with Your Intake Team

First, be sure that you tell the team that you’re doing ghost calls and listening to the call recordings. In addition, be sure to tell the team that you’ll be having regular call review training sessions which means the whole team will be listening to call recordings. This might seem like an obvious step, but many law firms forget. It’s

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Monitoring Intake Calls at Your Law Firm: “Inspect What You Expect”

I’m sure you’ve set certain expectations for your firm. You expect clients and prospects to be treated and handled with the utmost professionalism by everyone on your staff. You expect your organization to operate in a particular manner. No matter what type of law firm, the managing partners, attorneys, entrepreneurs behind every practice have expectations for both customer service and

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Bates Debated: A Brief History of Attorney Advertising in the United States

Long before the Mayflower landed at Plymouth Rock in 1620, attorney advertising in Britain was frowned upon by both barristers and the courts. Incitement of vexatious litigation and financing litigation without an interest in it were punishable, not by statute, but by an antiquated custom of professional disgust and shunning that could go all the way up to the bench.

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