The 5 Ts of Intake: Why Law Firms Lose Cases Before They Even Start – PIMM 137
In this episode of the Personal Injury Marketing Minute, host Lindsey Busfield is joined by Kerri Coby White, CEO of Kerri James, to discuss the critical role of intake in law firms. Kerri shares her expertise on the five T’s of intake—team, tools, tactics, targets, and tracking—and explains how these elements can transform a law firm’s client acquisition process. She