Locked Out of Something You Paid For? We'll Help You Get It Back.
We help law firms recover their digital assets quickly and cheaply with no strings attached.
Unfortunately, some digital marketing agencies or ex-employees take digital assets hostage. This ranges from something you signed up for, such as a proprietary CMS, to people not turning the keys over to WordPress, keeping a Google Business Page hostage, claiming rights to your content, withholding credentials for web hosting, call tracking, PPC accounts or even domain names. These are usually digital assets which you paid for.
Once You Get Them Back, Never Give Them Up
After your assets are reclaimed, never give them up. Our clients are in complete control of all of their digital assets – we never ask for them – there are ways to safely add us as a user or manager while you maintain top level ownership.
Examples of Things We’ve Recovered and Some of the Methods Used
Google Business Page
This is one of the more common things to be taken hostage. We have official Google Business Page Product Experts on staff who have helped thousands of people with their GBPs. To transfer ownership of a GBP there are a few options. The first option is to send the current “owner” specific instructions on how to quickly initiate a transfer. If that’s not an option we can request ownership, and if the current owner fails to respond, we gain access. If the GBP page is being maliciously held hostage we can utilize escalation paths because Google has mechanisms in place to override uncooperative admins.
Web Hosting
If we can access WordPress via a user account with administrative privileges, this is one of the easiest things to fix. Most WordPress websites can be cloned in under 10 minutes, then DNS records are updated at your registrar to point to the new web host.
WordPress
Having full access to WordPress requires an Admin account. You can ask for the Admin account or for your account to have Admin privileges. If someone won’t give you Admin access to WordPress, we can generate an Admin account if we can access the hosting. If you can not get access to WordPress Admin OR the hosting account, a WordPress website can be replicated very easily. It’s not simple but it’s easy.
Proprietary CMS
We run into proprietary websites all the time and rescue them by converting them to a WordPress website which you own.
Call Tracking
Most agencies will transfer numbers to you once you create a CallRail account and send them instructions. It’s simple to do and it’s also free. Forcing someone to turn over their numbers is indeed very difficult and rarely practical. If you must start over with new tracking numbers, be sure to own your CallRail account. The costs are negligible.
Domain Name
We have successfully helped firms recover their domain name but there are a lot of variables here. Not all domain names are recoverable. If someone registered a domain name, it’s technically their domain name. We do indeed have a few things we can check and a few tricks.
Google Search Console
So long as you own your domain name, getting access to Search Console is a very simple process.
Google Analytics
To gain ownership of Analytics, the current owner must turn the account over to you. If you do not require past data, a simple option here is to set up a new GA account, which may be accomplished in under 5 minutes.
Contact Us Today to Learn More About Our Digital Asset Recovery Service
Tell us what you’re locked out of. We’ll explain your options and the fastest way to get it back in your name.